Cisco Secure Email Threat Defense Status - Service Degradation

Service Degradation - Resolved

Incident Report for Cisco Secure Email Threat Defense

Resolved

Between 17:56 and 18:24 UTC on June 25, 2024 an anti-phishing engine in our North American and Australian environments experienced a service disruption. Customer emails continued to be scanned by other engines in our system during this time, but the disruption may have led to a temporary reduction in detection efficacy. The root cause of the outage has been identified and will be fixed as soon as possible. A temporary solution is in place and full service functionality has been restored.

Posted Jun 25, 2024 - 21:28 UTC

This incident affected: North America (Message Processing) and Australia (Message Processing).